In order to work with one of the country’s top business hosts, we are required to maintain our websites’ security integrity.
Since our launch three years ago, the WordPress core that powers your site has undergone more than eight major updates, and a dozen or more security updates. Every time a new release candidate hits the web, we manually update all of your functionality to ensure that your site continues to work correctly.
Until now we have performed this after-sales service at no charge.
However, if you would like us to continue hosting your site we will need to implement a small charge for this service. We offer a monthly subscription plan at just $65.00 per month, a quarterly subscription at $175.00 per quarter, and a yearly plan at $650.00 per year.
Please be aware that this service is optional. If you choose not to opt-in, we will provide an EPP key to your new web professional, remove the transfer lock on your domain (if it is registered with us ), and provide a set of backup files from Updraft Plus software. This will enable any professional to transfer your site to a new host. If you need us to transfer the site for you, we will do so at a flat fee of $250 if your new host supports cPanel; otherwise, we will charge $125 per hour.
We do not provide support, tutorials or lessons to web professionals who are unable to complete this transfer after being provided with the information above. This is all they need. If your domain is registered elsewhere, you are responsible for providing your new web professional with the login details for your registrar. If your new provider is not capable of transferring the site, we will do it for you at the prices outlined above.
IF YOU DO NOT ACT: Your website will be backed up safely, but may be removed from our host server until you opt-in to our security package, or transfer to another host.
Please also note that the maintenance fee is independent of most other charges such as changes and alterations, annual website hosting charges, and domain registration – it only covers the cost of keeping the software updated for optimum security and functionality.
We hope that you will remain with us for a long time to come.